FAQs

Q: How much is shipping?
A: We Offer Free Worldwide Shipping On All Orders!

Q: How long does shipping takes?
A: US orders takes between 8 and 12 days to arrive at their destination. Some products with high demand can take up to 20 business days.
B: International delivery usually takes between 10-15 business days.

Q: Where is my order?
A: You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
Most international orders will be received within 1-2 weeks of placing your order, depending on the product ordered and the destination.

Q: What is my tracking number?
A: Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. If you haven’t received your tracking number within 5 days of placing your order, contact us at Support@BigLefts.com.

Q: I've lost my tracking number. What can I do?
A: Contact us at Support@BigLefts.com with your full name and mailing address, and we will resend your confirmation number.

Q: How can I make changes to my order?
A: If you need to make changes to your order, you will need to contact us within 12 hours of placing the order.

We Can Change:

Your delivery details
Your name
Your email
Your phone number

Q: How can I cancel my order?

A: You must contact us within 12 hours.
We cannot cancel your order once it has already been shipped.

Q: What is your return policy?
A: Items are returnable up to 180 days after purchase.

Q: Who do I contact if there's something wrong with my order?
A: If there's a problem with your order, let us know right away! Describe the issue and send any available photos to Support@BigLefts.com.

Contact Us
If we still haven't managed to answer your question please feel free to contact us in the form below or at Support@BigLefts.com and we'll get back to you within 24hrs!