FAQs

FAQ:

Q- How much is shipping? 
A- We Offer FREE USPS First Class Shipping & Handling On All Orders To The USA Only.

Q- How long does shipping take?
A- Orders take between 3 - 10 business days to arrive at their destination. 

Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
A: Simply contact us at Support@BigLefts.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us as soon as possible after placing the order.  We can not make changes to your order once it has already been shipped.

            We Can Change:

                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number

Q- How can I cancel my order? 

A- You must contact us as soon as possible.
    -We cannot cancel your order once it has already been shipped.  
    -If it already shipped, you will have to return the item in new and unused condition when you receive it.  Once we receive your item, we will proceed with the refund.

Q - What is your return policy?
A: Items are returnable up to 180 days after purchase.

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to Support@BigLefts.com

 

Contact Us

If we still haven't managed to answer your question please feel free to contact us at ISupport@BigLefts.com and we'll get back to you within 24hrs!